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District Manager
Location : Maryland, Baltimore
Refer job # TPWV5937
Seeking a District Manager at Public Storage has experience in driving retail sales, providing world-class customer service and developing an outstanding team in a multi-unit retail environment. The candidate will recruit, hire, coach and retain an engaged team of property managers through demonstrating initiative and leading by example. Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers. Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management. Respond to customer inquiries in a timely manner and address their concerns quickly. Identify and celebrate operational successes, as well as develop and implement plans to address opportunities. Manage payroll, repair and maintenance and expense budgets and P&L statements. Conduct monthly property audits, ensuring properties are safe and meet all company operational standards. Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention. Communicate effectively with employees, colleagues and customers. Should have a multi-unit, sales focused, customer-centered management background, as well as knowledge, skills and abilities that include: 4 years of multi-unit retail management experience with a Bachelor's degree preferred. Candidate without a Bachelor's degree should have 10 years of general retail management experience that include at least 6 years of multi-unit retail management is required. Demonstrated ability to evaluate, hire and coach people to achieve top performance required. Should have prior P&L, budget management and financial analysis experience. Strong communication and interpersonal skills are required.
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Los Angeles
202 S Lake Ave, Unit 250
Pasadena, California 91101
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