Fulfillment Market Manager job in Los Angeles, CA| Recruit Arrow
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Fulfillment Market Manager
Location : California, Los Angeles
Refer job # VYMK336699
Job Responsibilities and Requirements: Responsibilities Lead the daily e-commerce fulfillment operations within a defined geographic market - build, retain and motivate a team of operators in a distributed workforce. Ensure that fulfillment Service Level Agreements are achieved for the assigned market, and within individual stores. Lead initiatives to reengineer business processes, and identify and eliminate root causes of defects and waste in order to drive quality and efficiency in operations. Build and maintain relationships with merchant partners, delivery logistics partners, and other third-parties within the assigned market to support the mutual growth and success objectives of our merchant partners. Share key performance indicators that demonstrate the value of drive merchant partner engagement. Collaborate to forecast ongoing capacity requirements and partner with merchants to plan resources to meet those requirements. Control the operational levers within the assigned market in order to achieve cost, quality, and customer satisfaction objectives. Qualifications Minimum qualifications: BA/BS degree or equivalent practical experience. 8 years of experience in logistics/transportation, e-commerce fulfillment, or retail operations. 5 years of experience in operations, manufacturing or logistics. 3 years of experience in process optimization and continuous improvement. Preferred qualifications: Advanced degree in Business, Engineering, Operations, Logistics or related field. Experience with spreadsheet applications and data analysis; proficiency with formulas, charts, pivot tables and data management. Proficient in process improvement methodologies such as Lean or Six Sigma.
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