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Lead Customer Service Representative
Location : California, Sacramento
Refer job # NUFU339664

Job Responsibilities and Requirements: We are looking for a Lead Customer Service Representative to join our Howe Avenue branch. A Lead Customer Service Representative is responsible for enhancing the customer experience through highly accurate transaction processing while knowledgeably and courteously answering customer questions regarding banking services. Attention to detail, accuracy and adaptability are essential. Required Experience: Previous lead teller / senior teller / teller supervisor experience - typically achieved after 3 or more years of cash handling and customer service experience in bank environment. Excellent customer service, communication and problem solving skills. Ability to accurately process bank transactions and perform basic math calculations. Comprehensive knowledge of banking products as well as operations and security policies, practices and procedures. Experience opening new accounts. Ability to work varied days/hours as business needs dictate.



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