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Complex Claims Director
Location : Massachusetts, Boston
Refer job # ZQFT336740

Job Responsibilities and Requirements: Primary responsibilities include providing superior customer service, directing investigations, managing litigation, analyzing coverage, preparing coverage position letters, formulating / documenting claim handling and resolution strategies. managing counsel and experts to control expenses and working closely with counsel and experts to evaluate losses and reach cost effective claim resolutions. Individual will need to collaborate with underwriting partners on existing claims and trends to support business efforts and make presentations to both claim and underwriting management. Position requires periodic travel to attend client service meetings, mediations and trials. Position Requirements: Ideal candidate should have: Minimum of six to nine (6 to 9) years experience handling complex insurance claims or other comparable experience. Professional Liability experience and/or knowledge of construction industry a plus Excellent negotiation skills Strong interpersonal and communication skills Working knowledge of MS Suite P roficient computer skills and excellent communication skills (both written and oral) to effectively and professionally interact with brokers, insureds, counsel and other industry professionals. JD, MBA or CPCU is highly preferred. (Minimum HS Diploma or equivalent required) Multi-state adjuster licenses preferred.



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