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Technical Consultant III
Location : Georgia, Atlanta
Refer job # ERSQ341614

Job Responsibilities and Requirements: As a key resource and partner, Technical Consultant collaborates and contributes to the business unit sales plan through pre-sales and/or post-sales technical consulting activities requiring moderately complex solutions. Roles and responsibilities of the Technical Consultant include, but are not limited to the following: Consults on technical issues during joint sales call with sales representatives providing technical support Consult with customers in selling and supporting company products and systems Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors Support unit sales plan through pre-sales and/or post-sales technical consulting activities Provide technical expertise in sales presentations, product demonstrations, and installation and maintenance of company products to ensure that the system is functioning according to specifications. Answer customer inquires concerning system software and applications and provides software development and consultation to prospective users. Analyze practices, procedures and data to determine answers to technical issues Understand, develop and deliver systems/applications solutions to customers business, information, technical and educational needs Follow both standard & unique non-standard practices and procedures in analyzing situation or data from which answers cannot be readily obtained May build a mini-application, based on customer requirements, to demonstrate feasibility of the application, often requiring rapid prototyping Create recommendations, and implements new methods, techniques, and/or procedures Position Self and Subject Matter Expert, Mentor and coach Lead technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities. Formulate responses to customer inquiries/questions concerning highly complex system software and applications, and provides software development and consultation to prospective users May work at customer site, remote response center, corporate location and or other site as needed Travel as needed Required Skills and Experience: Three to Five years of Internet of Things experience Five or more years of previous sales engineering and/or technical sales consultation experience Full working knowledge of assigned company products and services Seasoned in- depth knowledge of functional/process area and considered a subject matter expert. Exceptional corporate presentation, and relationship-building skills Strategic thinker with sales intelligence, a strong presence and the ability to create, influence, and drive customer vision Effective writing skills; ability to support the development of technically focused, solutions-oriented sales proposals Demonstrated ability to translate business requirements into technology based solutions Extensive working knowledge of AT&T company products and services In-depth knowledge of functional/process areas Strong communication skills to collaborate with internal cross-functional organizations and customers Excellent customer communications, interaction and presentation skills are required. Must be a team player, who is self-motivated, organized and pays strict attention to detail Strong analytical and problem solving skills Ability to travel as needed Desired Skills, Experience, Education and Certificaion: Seven or more years experience in a similar position within the same industry Proven ability to work with wide range of organizations and extended teams Network Engineering and/or Capacity Planning Expertise Project Management Experience One or more of the following Industry certifications are highly desirable: Cisco Certified Design Associate (CCDA) Cisco Certified Voice Professional (CCVP). Microsoft Certified Systems Engineer (MCSE) BS degree in technical related field, Computer Science or Engineering preferred.



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