Marketing Manager job in Atlanta, GA| Recruit Arrow
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Marketing Manager
Location : Georgia, Atlanta
Refer job # JBQO338240
Job Responsibilities and Requirements: The Marketing Manager is responsible for training and managing a team of both SunTrust TMs (2 FTEs), a team of part time contractors (15-20), the contractor agency agreement(TPRM) and all associate business processes. This collective team is responsible for enabling the growth of the onUp Movement by coaching fans on joining the onUp movement and taking steps toward building financial confidence. The Marketing Manager and Contractors are responsible for upholding SunTrust's high standards for communications and confidentiality. Specific tasks and functions for this role might include: a) Ensure that all operating standards including policies and procedures are followed b) Support, motivate, and assist team members to deliver a consistent and exceptional performance of customer service standards on a daily basis c) Ensure all team members are fully trained in the physical operations of the SunTrust onUp Experience. This would include the consistent use of all training manuals and follow up of all company published materials and operational guidelines d) Directly responsible for the development and supervision of TMs. This includes training, scheduling, and performance assessment e) Analyze trends that will maximize opportunities for foot traffic. Evaluate underperforming actions and develop an action plan for turn around f) Ensure all required paperwork, reporting, recap is completed and transmitted in an accurate and timely manner g) Communication of pertinent information and issues to and from upper management Reports to SVP Consumer Marketing and is responsible for the onsite activation of the onUp Movement at The onUp Experience at SunTrust Park. QUALIFICATIONS Minimum Requirements: 7+ Retail or Store Operations Experience (highy preferred) 7+ years' experience in sponsorship or event marketing for a major corporation or marketing agency; Bachelor's degree in Business, Marketing communications or sports management and extensive experience with regard to brand activations, sponsorship strategies and motivating teams toward excellence in execution.
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