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AVP Mechanical Operations
Location : Illinois, Chicago
Refer job # CJSA337976

Job Responsibilities and Requirements: Manage, interact with and maintain CIT customer relationships by knowing and understanding customer needs and requirements as well as customer and CIT contractual obligations. Quickly and efficiently manage bad order and repair problems along with minimizing or otherwise mitigating rental abatement. Set parameters, within contract specifications, for handling of lease returns and lease assignments. Work interdepartmentally with Sales, Customer Service, Documentation, Finance, Risk, and Legal to ensure CIT Rail successfully meets its corporate goals. Manage, interact with and maintain CIT relationships with contract shops in the repair network through: Memorandums of Understanding; scopes of work; scheduled shop teleconferences; shop visits; and shop inspections to ensure contracts and agreements are adhered to and that all deliverables are executed in the appropriate manner and timeframes from both sides. Continually evaluate individual shop relationships to determine how they are fulfilling CIT needs for: quality; production and capacity; pricing; and ease of doing business. Continually evaluate CIT level of ease of doing business as a customer with the individual shops by: providing timely, accurate and concise instructions and information; approving estimates within in a timely manner; providing timely car disposition; paying invoices in a timely manner; creating a win-win relationship with the shop. In conjunction with other AVP of Mechanical Operations and Technical Services, develop and maintain scopes of work applicable to the position assigned car fleet. They must be readily available and in accordance with AAR and DOT rules and regulations and CIT Quality Assurance plan and regulatory compliance program. They must be written in a concise and understandable manner that maintains and protects the fleet to current market standards. In the event tank cars are assigned to this position, in conjunction with other AVP of Mechanical Operations and Technical Services, review and update CIT tank car compliance program (HM216b) and Quality Assurance plan in accordance with current and future rules and regulations.



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