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Systems and Platforms Vice President
Location : North Carolina, Charlotte
Refer job # EWGL336512

Job Responsibilities and Requirements: As a senior executive at Peak 10 ViaWest, you will report directly to the Chief Product Officer. You will lead a team of approximately 20 people across two key sites - Denver and Charlotte. You'll work hand-in-hand with the leaders of each business function to ensure proper understanding of their requirements and to consistently communicate overall platform roadmap and priorities. You must be able to motivate and rally your team to rise up and meet/exceed every challenge, and most of all, you must create a reputation for your team of saying what you will do and doing what you say. As VP, Systems and Platforms , you ll be expected to: Establish a business aligned-strategy and future state for the O/BSS portfolio (CRM, ITSM, asset management, etc.) and a roadmap to achieve that future state which is both aggressive and achievable Lead team(s) to support, maintain, integrate and enhance existing Peak 10 ViaWest O/BSS, including in-house developed and third-party applications Manage third-party and service provider resources, relationships, deliverables and budgets, including SLAs, RFIs, RFPs and contracts as it relates to IT Delivery Drive continuous process, service, technology and solution innovation, lead and manage change at all levels Coordinate, develop, optimize and manage overall IT budget Oversee the design, monitoring and maintenance of a reliable, performant, scalable and secure technology environment and ensure continuous delivery of IT services Define IT performance metrics based on overall business objectives and report on performance status Manage, develop, coach, mentor and lead an internal IT staff of approximately 20 resources QUALIFICATIONS Bachelors degree in Computer Science, Business Administration, Management of IS, or related field 12 years of relevant IT and business/industry work experience with at least 5 years of experience in managing multiple, medium to large, cross-functional IT teams, and influencing senior level management and key stakeholders Proven track record of leading the delivery of large-scale, high-quality systems and platforms Solid understanding of industry best practices and standards including ITIL, IT Service Management best practices and software solutions Excellent interpersonal, communication and organizational skills; ability to analyze situations, respond independently, prioritize to meet deadlines, work under pressure, and be a team player while maintaining a positive attitude High level of objectivity, tact, and diplomacy to establish and maintain an effective on- going relationship between management, employees, and the IT Department Demonstrated experience leading cross-functional organizational change and improvement initiatives Superior program management, communication and presentation skills Demonstrates passion and confidence to internal and external audiences Skill in communicating IT strategy to all employees/customers Success building highly engaged world class teams.



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