Portfolio Site Manager job in San Jose, CA| Recruit Arrow
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Title
Portfolio Site Manager
Location : California, San Jose
Refer job # IBOL336490
 
Job Responsibilities and Requirements: Specific job duties will include but not be limited to the following: Relationship Management Maintain regular contact with key client contacts at each account. Quickly Resolve complaints escalated by administrators or end users. Strengthen Business Solutions' relationships among senior key decision makers within client organizations. Business Development Work with assigned account executive to set strategy for expansion of existing and new services. Provide operation analysis, recommendations and effective operations management in order to generate service expansions and new service sales within account base. Ensure the successful introduction of new contracts or services. Continuous Improvement Create and foster a culture of continuous improvement. Set the framework for operation standards and quality. Request and coordinate resources in supporting on-site operations. People Management and Development Ensure effective performance management with direct reports and oversee the overall process. Coach and develop direct reports and ensure effectiveness in all areas of responsibility. Recruit and select site personnel. Handle all Human Resources matters effectively and consistently. Manage the strategic allocation of resources. Financial Management Be accountable for financial performance of accounts against budget. Ensure a structured plan for profit enhancement is in place. Develop and analyze monthly performance progress reports. Manage forecasting. Participate in the development of productivity and performance measurements as required. Ensure contract compliance. Review and assess business risks. Qualifications: Qualifications must include a Bachelor's or Master's degree and 8 to 10 years experience managing customer locations. Qualified candidates must have significant experience interfacing with executive level customer contacts and supervising exempt and non-exempt staff. Strong written and verbal communication skills, problem solving and analytical skills, ability to demonstrate strong leadership in stressful situations, experience with P and L responsibility, and experience in Facilities Management support services also required.
 
 
 
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