Managing Director job in Chicago, IL| Recruit Arrow
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Managing Director
Location : Illinois, Chicago
Refer job # ZPCK339710
Job Responsibilities and Requirements: Our ideal candidate will: Understand every aspect of the world of luxury and have a passion for delivering luxury service Inspire team members to deliver unique experiences, personalized to every guest Maintain a laser focus on luxury standards (people, products, services) Provide strategic and tactical oversight on our extensive renovation and build. Continue to evolve Conrad s service culture to drive service excellence and customer loyalty Personally connect with guests, Team Members, owners and suppliers, and has an unfailing ability to apply the correct etiquette to each and every interaction Lead a cohesive team of luxury service professionals, who take pride in ensuring every guest experience is exceptional Is a passionate Ambassador of their location and their brand, in their market and industry-wide Bring public relations knowledge and expertise. Basic Qualifications: Ability to attract, motivate, lead, inspire and direct a talented team Minimum of ten years of work experience in the hotel industry, with a multi-disciplinary background 5 years experience as a General Manager, Area General Manager, Managing Director or equivalent managing luxury properties 2 years experience leading a property with multiple dining outlets, including fine dining, and banquet facilities Experience managing complex owner relationships Experience in a leadership role managing $40M annual revenue with 350 rooms Excellent communication skills, public speaking, written and oral, with the ability to customize the message to the audience (guest, team member, owner, and other stakeholders Preferred Qualifications: Multi-property experience Local market expertise Global experience advantageous, working cross culturally with guests and team members.
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