Branch Operations Manager job in Dallas, TX| Recruit Arrow
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Branch Operations Manager
Location : Texas, Dallas
Refer job # XWBS339608
Job Responsibilities and Requirements: ESSENTIAL DUTIES AND RESONSIBILITIES Manage, motivate, and mentor a variety of personnel involved in the installation of solar projects which may include: Construction Supervisor(s), Project Planner(s), Branch Coordinator(s), Solar Site Technician(s), Project Planner(s), Warehouse Specialist(s), and in smaller branches construction crews; Evaluate and manage the resources and processes required for the successful completion of a high volume of residential and small commercial solar projects; Work closely with local sales management to understand sales performance and forecasts; Understand and manage branch operation performance to KPI targets and actual results; Fluctuate branch resources in line with capacity and performance targets; Analyze performance data to eliminate bottlenecks and ensure optimal performance; Drive continuous improvement in Safety, Quality, Customer Service, and Productivity throughout branch operations; Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position; Ensure that Best Practices are being consistently applied throughout the branch operations; Flexibility and willingness to wear many hats is required. Depending on branch size the Branch Operations Manager will need the ability to actively support the following: performing site evaluations, assisting in permitting, project scheduling, supporting installations, performing warehousing functions, and completing service calls; Work closely with the Regional Operations Manager or the Director of Operations to provide accurate installation forecasts and branch performance reporting; Work to ensure that we are delivering an excellent customer experience and escalate customer concerns as necessary; Manage the on-site facilities as necessary; REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS) Must be a motivated team player, looking to succeed; 5 years business/construction experience; 2 years of construction management experience; Undergraduate degree required; This position requires risk analysis, critical thinking, and the ability to provide solutions to the benefit of the company and projects; Excellent verbal and written communication skills; Excellent organizational and time management skills; Operationally focused; detailed oriented but able to grasp big picture; Excellent people skills, able to manage, motivate and discipline if necessary. Capable of building a world-class branch; Proficient with MS Excel, MS Word and project management tools (MS Project); Familiarity with ERP systems (Oracle) and CRM systems ( is a plus; Must possess a strong work ethic and be able to lead by example; Most importantly, any candidate must fit a company spirit where people work smart, play hard, have fun and are dedicated to success; The candidate will have a track record of proven leadership abilities (communication, relationship building, training & development, employment decisions) as well as solar installation management experience; Maintain a valid Drivers License.
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