Senior Customer Data Analytics Analyst job in Chicago, IL| Recruit Arrow
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Senior Customer Data Analytics Analyst
Location : Illinois, Chicago
Refer job # DGYV339336
Job Responsibilities and Requirements: As a Senior Analyst, you will partner with business and technology teams to define and execute data analytics initiatives that create sustainable customer revenue, loyalty and share growth. This role requires passion for understanding customer behavior through data and bringing actionable insights to life. Partner with loyalty teams to analyze customer engagement to optimize campaign targeting and visualize partner performance Understand and track purchasing behaviors across the merchandising product portfolio on all UA digital channels Develop metrics and models to analyze initiative performance that will help personalize the customer lifecycle and travel journey Partner with stakeholders to identify, prioritize, manage and implement strategic data insights and advanced analytics initiatives Leverage analytical skill set to access data from multiple sources for ad hoc analyses, data visualizations and to drive innovation through new insights Lead cross-team status meetings and manages frequent communication to stakeholders Create and deliver presentations and visualizations as required Airline experience is not required for this position. Required Bachelors degree in a business or quantitative field 18 months of experience in business analytics Strong passion for answering key business questions with data Strategic thinker with the ability to analyze problems and independently develop efficient solutions Ability to multitask and reprioritize activities quickly and effectively Ability to proactively manage stakeholder expectations on current and future business needs Comfortable presenting to Executive-level stakeholders and able to communicate effectively with team members from all areas of the enterprise Project management experience Experience with: SQL, Google Analytics, Tableau, Spotfire or other visualization tools Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Preferred MBA or Masters Degree in a quantitative field Basic knowledge of SAS, R, Python or other database interface tools and languages Equal Opportunity Employer.
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