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Systems Administrator
Location : Iowa, Cedar Rapids
Refer job # ATUO341598

Job Responsibilities and Requirements: This position is responsible for the effective provisioning, installation/configurations, operation, and maintenance of systems hardware, software and related infrastructure. This individual participates in technical research, troubleshooting, development and automation enabling us to better support our customers. The Systems Administrator will participate in change management and work to develop standard work processes. This position gives you the ability to work on a variety of technologies and environments on a daily basis in an effort to delight our customers in an SLA driven setting. Skills and technologies involved in the Systems Administrator role are as follows:Strong customer service skillsStrong knowledge of MS Windows 2008/2012/2016 Server and Active DirectoryWorking knowledge of UNIX/Linux systems a plusExperience supporting hardware from vendors such as EMC, HP, Cisco UCS, etc. Awareness of supporting Citrix, Terminal Services/RDS, and virtual desktop environmentsExposure to Microsoft Exchange and SQLWorking knowledge of virtualization technologies including VMware, HyperV and/or OVM. Knowledge of storage administration/SAN technologyExperience with backup software and technologiesUnderstanding of Cloud and as-a-service conceptsGeneral understanding of networking concepts The shift for this position will be Tuesday- Saturday 8pm - 6am CT Please note: we can hire this position as a Systems Administrator I, II or III. Requirements for each position are listed in the qualifications section. We will assess applicants based on skills set and years of relevant experiences. ResponsibilitiesTroubleshoot complex issues in environments with vendors and drive vendors to acceptable resolutions. Utilize monitoring tools to verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completions of scheduled jobs such as backups. Aid in the administration of systems infrastructure so that the systems operate reliably and available within its agreed (SLA) Service Level AgreementsBe an escalation point for issues and requests that cannot be serviced by other groups, working issue to resolution, improving upon process, procedure, and knowledge to reduce future escalations. Execute planned maintenanceDevelop and enhance technical operating procedures and documentation to improve upon efficiency and effectiveness of operations and change activity. dentify and own problems and/or opportunities for improvement; working toward developing and deploying temporary and permanent fixes. Periodically construct and facilitate training with other groups in support of increasing capabilities, efficiencies, and effectiveness. QualificationsRequired Qualifications:Systems Administrator IAssociate's degree (or higher) OR 2 years professional work experience. Systems Administrator IIAssociate's degree (or higher) OR 2 years professional work experience. 1 years IT systems administration experience. Systems Administrator IIIAssociate's degree (or higher) OR 2 years professional work experience.



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