Meter Billing Specialist job in Bolingbrook, IL| Recruit Arrow
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Meter Billing Specialist
Location : Illinois, Bolingbrook
Refer job # MCYE341547
 
Job Responsibilities and Requirements: ESSENTIAL DUTIES AND RESPONSIBILITIES: An inside administrative position with varying % of travel to assigned customer accounts (Chicagoland) depending on team needs Facilitate optimized meter acquisition process Generating and processing monthly departmental reports Review and Audit of eAutomate Meter Contact reports to ensure accurate request generations Input customer meter billing information into eAutomate and process contract billings Place phone calls and emails to obtain non-networked meter readings Requesting and providing meter information to other Global core companies Resolve customer meter billing issues Review and Audit of 360app (FM Audit) meter reports to insure eAutomate sync Identify and investigate unmanaged-suspect devices. Proper coding of devices Educates and presents automated meter acquisition process (360app- FM Audit) to customers and coordinates installation of the solution with EDC Team Partner with service team to resolve all serial number issues or other related issues that are discovered during or after service is performed on machines under contract Interact with contract administrators with serial corrections, location moves, contract questions, etc. Maintain and customer asset integrity, using the tools supplied to collect data, perform audits and update all relevant records or equipment changes Prepares daily weekly action plans to ensure focused activity Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors Conducts self at all times as the public image of the company in accordance with 's Code of Conduct Other duties may be assigned to meet business needs QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES REQUIRED) Ability to sustain a high level of activity; prioritize and perform a variety of concurrent tasks with minimal direction Self-motivated, strong desire for task completion and follow-up Sharp attention to detail and accuracy; excellent organizational skills Excellent communication and customer service skills via telephone, e-mail and in person Strong relationship management skills with external and internal customers Must be able to develop partnerships with local management COMPUTER SKILLS Experience working with MS-based operating systems a plus STRONG knowledge of Excel, Word, & Outlook Intermediate knowledge of Network Infrastructures Previous experience with e-Automate is desired but not required EDUCATION AND OR EXPERIENCE BS BA degree in business or other related field Previous customer service, administrative, sales or marketing experience desired but not required LANGUAGE SKILLS English (reading, writing, verbal) MATH SKILLS Basic business math CERTIFICATIONS, LICENSES, REGISTRATIONS OR PROFESSIONAL DESIGNATIONS REQUIREMENTS Valid drivers license, minimum levels of auto insurance coverage and reliable transportation.
 
 
 
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