Technical Account Manager, Publishers job in New York City, NY| Recruit Arrow
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Technical Account Manager, Publishers
Location : New York, New York City
Refer job # DIUM341503
 
Job Responsibilities and Requirements: Technical Account Managers are advertising and technology mavericks who serve as liaisons between our biggest partners and Google's Engineering and Sales teams. Technical Account Managers not only serve as Google gurus but also identify new opportunities where our products can better help our partners businesses, they not only have strong tech skills to troubleshoot some of the toughest issues but have strong soft skills as well. Our suite of products is constantly growing and Publishers help us understand exactly what our partners need. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of solution-oriented trusted advisors support millions of customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Help partners in their day-to-day challenges by delivering innovative and scalable solutions and troubleshooting their issues and performing implementation reviews. Assist clients in the adoption of new products via upgrades and migrations to develop their long term success and improve product offerings by providing client feedback on features to Product Management and Engineering. Guarantee the technical aspects of your assigned client integrations (both new and ongoing) by providing necessary documentation and technical guidance. Analyze and optimize the development of existing clients to ensure their success with the Google suite of products for partners. Present in front of small or mid-sized groups of internal stakeholders and customers. Advocate new product features and ensure the prompt and proper resolution of technical challenges. Qualifications Minimum qualifications: BA/BS degree in Computer Science or a related technical field or equivalent practical experience. Experience with coding in languages such as Python or Java. Experience with SQL. Ability to travel as required. Preferred qualifications: Experience in troubleshooting web technologies, such as XML, HTML and HTML5, JavaScript, Flash. Ability to collaborate with teams across geographically dispersed functions. Excellent data analysis skills, with the ability to make decisions based on data-sets. Excellent project management, communication and presentation skills, with excellent attention to detail.
 
 
 
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