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Account Manager
Location : Texas, Houston
Refer job # SREO341500

Job Responsibilities and Requirements: Essential Duties and Responsibilities: Schedules and conducts customer visits with new and existing customers. Provides support to existing customers by working quotes, managing contracts and conducting follow-ups. Utilizes, enters and maintains all customer activity in CRM. Participates in contract review or renewal meetings. Markets service products and capabilities with clients at events in a social environment. Utilizes, enters and maintains all customer activity into CRM. Performs estimating on new work and service agreements for assigned accounts. Collaborates with service operations during estimates through job turnover. Builds strong relationships both internally with customers and externally across the organization. Conducts follow-up on billing issues on all assigned accounts. Utilizes their understanding of the mechanics of contracts, associated accounts receivable needs, billings, customer portals and legal compliance such as lien activity to best serve the customer. Analyzes potential work to ensure its scope, complexity, schedule and other requirements fit the Service business plan. Works with the customer to develop their strategic plan to foster growth and drive sales. Maximizes success rate by utilizing an understanding of market dynamics and customer goals for a proactive approach to opportunities. Minimum Requirements: Bachelors degree in Marketing, Sales, or related field is preferred. Minimum of five (5) to seven (7) years of experience required Must have understanding or exposure to the mechanical/service industry Must be able to demonstrate strong negotiation and influencing skills This description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant duties and responsibilities may be required at any time in order to meet business and organizational needs.



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