SVP Re-engineering Process Sr. Manager job in Irving, TX| Recruit Arrow
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SVP Re-engineering Process Sr. Manager
Location : Texas, Irving
Refer job # TPUR340597
 
Job Responsibilities and Requirements: The Reengineering & Business Optimization Group is seeking a Reengineering Process Sr Manager who will be responsible for executing and sustaining key initiatives to drive simplification efforts in the Citi Retail Services (CRS) organization. This candidate will work with leading edge technologies and an elite engineering team to deliver new capabilities and value to our organization, partners and customers and help craft the future of CRS. Drive entire program delivery lifecycle: research customer/user needs; write user-stories; create product roadmaps Assist with release launches by defining the strategy for internal communication plans and leading launch project plans; ensure all elements are in place for rapid deployment including infrastructure, vendor agreements, training, and a standardized playbook Define the critical metrics used to measure the performance and value of program delivery and execution plans for continuous improvement Coach / mentor / lead teams with varied levels of experience with agile practices (e.g. Lean, Kanban, Scrum, XP) and tooling Maintain business architectural governance and controls over design and implementation Demonstrate ability to think strategically about business, product, and technical challenges; research emerging technologies and share best practices transfers across businesses and functions Communicate with a diverse audience including CRS senior business leaders, key stakeholders, and cross-functional teams such as IT, Operations, Risk, Legal, and Compliance.
 
 
 
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