Senior Consulting Engineer job in Los Angeles, CA| Recruit Arrow
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Senior Consulting Engineer
Location : California, Los Angeles
Refer job # HEXW340332
Job Responsibilities and Requirements: Key Areas of Responsibility Perform client consultation: plan, design, implement, and support the voice infrastructure Develop and implement the technical architecture and physical design of the network: analyze existing voice and data networks and recommend solutions Set up, configure, and test Cisco Call Manager, Unity, Call Manager Express, Unity Express, Cisco LAN switches (core, distribution and access), Cisco firewalls, routers and voice gateways, etc. Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems Assist Account Managers during the sales process by educating the customer about new technologies and IP Telephony methodology Assist in the management of projects using CDW's project management methodology Ensure a stable performance environment for enterprise computer applications Participate in various IT projects intended to continually improve/upgrade converged network solutions Follow life-cycle oriented processes and procedures Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems Assist in the management of projects using CDW's project management methodology Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements Serve as technical point of contact on customer engagements Create and execute test plans to meet project requirements for assigned components Identify and communicate potential opportunities for cross-selling to the sales team Manage time and expense to meet or exceed expectations defined in the Statement of Work Provide high quality content deliverables using the appropriate document templates Ensure solution is implemented as designed to the customer s satisfaction and approval Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met Conducts/leads design workshops for complex designs to meet customer, business and technical objectives Proactively develops plans and activities to avoid problems Educates the customer on solution as appropriate throughout the life of the project or service life Minimum Qualifications Bachelor degree in business, computer science, a related technical degree or equivalent Five years experience delivering complex technical solutions including planning, development, implementation and support Other Required Qualifications Minimum of two years consulting experience Minimum of three years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning and implementing LANs and WANs using the latest technology Experience in Cisco PBX and/or Call Center systems engineering experience Minimum of one year experience in programming or analytical work Experience with router configuration, knowledge of voice mail, unified messaging, ACD and IVR systems Ability to work weekends and/or off hours as necessary to meet clients' needs Ability to effectively communicate with clients Physically able to lift up to 50 pounds of equipment. Attention to detail on inventory and logistics is important Preferred Qualifications CCVP, CCDP, or CCIE certification preferred.
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