Vice President, HR Generalist Senior Manager job in Tampa, FL| Recruit Arrow
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Vice President, HR Generalist Senior Manager
Location : Florida, Tampa
Refer job # AIOT340264
Job Responsibilities and Requirements: Key Responsibilities: Lead and manage a team of 10 GCB HR Generalists in the HRPS organization Manage daily escalations and provide support/guidance to team members Act as primary point of contact for designated HR Advisors on various matters related to HR processes, procedures and practices Manage the daily execution of HR activities in support of HR Advisors and line of business managers, including talent planning, compensation, performance management, employee engagement, providing consultation, guidance, and coaching to HRGs and managers in Employee Relations matters; understanding of employment policies and practices. Partner closely with HR specialist groups: Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting and Talent. Apply tactical in-depth technical expertise and influencing skills in resolving highly variable, confidential, sensitive and complex employee issues with urgency, while ensuring consistent interpretation and application of employment policy and practices in a high volume, fast paced, time sensitive environment Coach/motivate staff in their performance and support their career development Complete metrics and conduct QA/QC to track performance, productivity, and compliance and analyze trends for making recommendations to improve processes and drive consistency across the HRPS organization Manage special projects as assigned Minimum of 8 years of HR Generalist and/or Employee Relations experience and 3 years of management experience Strong technical knowledge of all HR functions (including employment policies and practices, staffing, reporting tools, compensation & benefits, talent management, employee relations) Citi experience or financial services experience a plus Demonstrated communication, feedback and coaching skills; ability to effectively communicate with and influence all levels of management and across all functional areas Demonstrated ability to effectively apply HR practices to diverse business situations Experience working with remote locations highly desirable Proven people manager and leadership skills inspiring trust, influencing others and promoting collaboration BS/BA degree preferred Competencies Exceptional organization skills, high touch customer service skills, and proactive communication Ability to meet deadlines and prioritize work in a high volume, fast paced, team-oriented environment Solid analytical, problem solving and organization skills Project management Able to work independently Solid business acumen Flexible demeanor Ability to manage an operational function with strong process improvement skills Able to maintain confidentiality and appropriately handle sensitive information with tact and discretion Consistent demonstration of ownership and accountability Must demonstrate the ability to build strong partnerships that foster trust and accountability with all stakeholders Technical Word (Intermediate) PowerPoint (Intermediate) Excel (Intermediate) PeopleSoft, Workday, ServiceNow.
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