Retail Personal Banker job in Los Angeles, CA| Recruit Arrow
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Title
Retail Personal Banker
Location : California, Los Angeles
Refer job # YLHI340228
 
Job Responsibilities and Requirements: Position Responsibilities: 1. Sales/Service a. Meet or exceed individual goals for sales and referrals. Provide remarkable customer service through all customer interactions, opening new accounts, problem resolution, telephone answering, safe deposit access, etc. b. Responsible for developing an in-depth knowledge of retail and business products and services; sell loans and deposit products to consumer and small business customers and prospects. c. Conduct outbound calls by using referral sources, walk-in sources, telephone or in-person calls. d. Actively participate in sales meetings and offer creative ideas. e. Use all sales tools, including profiling customers' needs through the use of various technologies and sales tools to ensure a consistent and valued customer experience. f. Provide transactional customer service, including but not limited to the following: accept and process deposits, withdrawals and payments and handle other over the counter and mail transactions. g. Must successfully complete 's Customer Service Representative (Teller) Training and Platform Training Program (Retail Personal Banker Training). 2. Operations a. Ensure compliance with applicable federal, state and local laws and regulations, and 's policies and procedures. Ensure compliance and completion of necessary compliance related training. b. Adhere to all Banking Center audit and compliance standards. c. Control losses by following policies and procedures. 3. Teamwork a. Assist in the coaching and cross training of other staff members in sales and operations as needed. b. Assist with Customer Service Representative (Teller) responsibilities as needed. c. Assist management with daily activities as assigned. Relocation No relocation assistance is provided for this position. Travel Travel is not required of this position. Associate's Degree from an accredited college OR 60 college credits and 1 year of Customer Service experience OR High School Diploma/GED and 3 years of Customer Service experience 1 year Retail Sales experience OR 1 year experience as a Personal or In-Store Banker 1 year of personal computer, system data entry or Internet search experience As a part of our review and selection process, you may be invited to complete a Video Interview for further consideration.
 
 
 
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