Intellectual Property Associate job in Detroit, MI| Recruit Arrow
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Intellectual Property Associate
Location : Michigan, Detroit
Refer job # NBQI339884
Job Responsibilities and Requirements: Responsibilities Tracks, monitors and actively pursues collection of unpaid invoices for the Firm's multiple locations. Works closely with billing attorneys in order to determine best course of action on a delinquent client account. Reviews the status of delinquent accounts and contacts clients and/or billing attorney regarding outstanding balances. Constantly reconciles delinquent client accounts to insure client maintains agreed upon payment schedules. Handles AR inquiries, researches discrepancies and provides printed snapshots of account activity to billing attorney and/or client as needed. Processes credit card payments over phone and applies to client balance. Answers Firm's Accounts Receivable phone line as needed, provides callers with pay history and account balances. If necessary, refers client complaints to Accounts Receivable Manager. Periodically analyzes assigned attorney's books of business to recognize potential collection issues. Coordinate the preparation of required analysis of billed and collected fees of individual clients. Scans related AR documents into CMS as needed. Performs additional duties as assigned. Follows all Firm established accounting policies and procedures. Requirements Accountable - Owns mistakes and takes corrective action. Meets work deadlines as assigned. Meets firm standards for attendance and punctuality. Meets deadlines for all required firm processes, including timesheets and other financial documentation. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Conflict Resolution - Ability to deal with others in an antagonistic situation. Customer Oriented - Ability to take care of the customers needs while following company procedures. Decision Making - Ability to make critical decisions while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties. Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement. Teamwork & Cooperation - Builds effective relationships with coworkers. Participates and contributes fully as a team member. Backs up other team members as needed. Working Under Pressure - Ability to complete assigned tasks under stressful situations.
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