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Senior Field Service Consultant
Location : California, Los Angeles
Refer job # OZSM339829

Job Responsibilities and Requirements: The team Digitals vision is simple. We empower our clients to re-imagine how they connect and engage with their customers. Our goal is to be the best in world at driving digital transformation using the Salesforce platform. By redefining the customers digital journey, clients can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal it feels effortless. Qualifications Required: 4 years of consulting experience2 years of leading / managing a work stream on enterprise implementations Ability to travel to client sites 80-100% of the time Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience Bachelors Degree or equivalent experience 5 years of relevant ServiceMax (and/or domain knowledge withClick, IFS, Siebel) Must have completed at least 3 Salesforce Implementations successfully and 2 Service Max implementations 2 years of relevant Field Services Functional experience Expert Knowledge of Service Max product suite and its implementation Extremely good understanding of the capabilities and constraints of the Service Max application Web/mobile/Laptop Serve as escalation point for any project related issues Responsible for project adherence to milestones and implementation plan Extensive field service operations or management background including experience with customer service management Demonstrated leadership skills working with customers and peers Comfortable leading meetings/ sessions with Senior Management to discuss business process Excellent oral and written communication skills Hands-on experience in ServiceMax configuration and customization Salesforce.com DEV401 Service Cloud / ServiceMax Consultant Certification are preferred.



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