Branch Manager Trainee job in Chicago, IL| Recruit Arrow
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Title
Branch Manager Trainee
Location : Illinois, Chicago
Refer job # LZCZ339793
 
Job Responsibilities and Requirements: Description: As a Branch Manager you will ensure the branch will meet and exceed customer expectations and will create a customer obsessed culture in the branch. You will direct all aspects of branch operations, grow the deposits and investments of the branch and coach bankers and tellers. You will also be responsible for creating an environment that influences the use of technology to meet the customers needs of today and the future. You will collaborate with our partners in Chase Wealth Management, Business Banking and Home Lending to provide a seamless experience for our customers. Responsibilities: As a Branch Manager you will leverage your leadership and communication skills to: Act as the standard bearer of Chase and create a world-class customer experience Partner with tellers to make every entrance into the branch a warm and welcome one Assist bankers and partners in maintaining customer relationships Educate clients on how to use our digital platforms to bank and invest when, where and how they want Build partnership with local businesses to build brand in local market area through strong community involvement Build relationships by promoting a client/customer centered organization and proactively addresses customer needs Create an environment that encourages team members to provide an exceptional customer experience; and a dynamic and engaging culture Address client issues promptly and effectively Manage and coach branch employees to engage customers Actively identify, coach, develop, motivate and support employees so that they can provide superior service to every customer Work with individual bankers and tellers to identify customer needs Bring out the best in the branch employees by providing training, coaching, and motivation Promote a strong control environment to evaluate, manage and conduct new and existing business by adhering to risk/control expectations, procedures and processes Drive deposits & investments growth for the branch Create branch-specific strategies to grow the business Use reporting to identify high potential and at-risk customers Partner with bankers in cultivating new and existing deposits Work with partners, including financial advisors and home lending advisors, to grow investments Improve revenues and expenses and grow the business, while exceeding customer expectations Dodd Frank and Safe Act: This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by that you demonstrate financial responsibility, good character, and general fitness for the position. Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture Outstanding leadership experience, with a proven, successful record of coaching and mentoring employees to improved results Experience building partnership with local businesses Strong desire and ability to influence, educate and connect team, partners and customers to technology Series 6/7, state registration (including 63 or 66 if required), and Life licenses can be held in order to best support advice center. (Pending Compliance review) Strong decision maker Experience in collaboration amongst multiple lines of business Ability to drive the priorities of the business Ability to develop a plan to drive growth Experience creating and maintaining a strong risk and control environment Two years of management experience strongly preferred, Retail Banking highly preferred College degree or military equivalent strongly preferred; High school degree, GED or foreign equivalent required Demonstrated commitment to operational integrity, policies.
 
 
 
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