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Mortgage Loan Officer
Location : District of Columbia, Washington
Refer job # ESIQ339413

Job Responsibilities and Requirements: Certifications/Licenses: Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Required Education and Experience: Roles at this level typically require a university / college degree with Job Specific Competencies: Customer Experience Management. - Extensive Experience Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point. Effective Communications - Extensive Experience Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Matrix Management - Working Experience Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Loan Origination - Extensive Experience Knowledge of the skills, methods and technologies used to process new loan applications; ability to perform loan origination activities while adhering to established policies and procedures. Financial Analysis - Extensive Experience Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material. Scheduling Work and Activities - Working Experience Knowledge of the schedule creation process; ability to develop and maintain a workable schedule to accomplish the overall goals of day-to-day operations. SALES TASKS AND ACTIVITIES - Extensive Experience Knowledge of and the ability to sell an organization's products and services. Mortgage Products. - Extensive Experience Knowledge of and ability to utilize commercial and residential mortgage instruments available in the branch and apply them to specific situations. Selling. - Extensive Experience Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Core Competencies: Manages Risk - Basic Experience Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. Customer Focus - Working Experience Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.



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