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JOB CENTER

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Email Marketing Coordinator
Location : Illinois, Chicago
Refer job # IEUN339411

Job Responsibilities and Requirements: This position will be primarily based out of Chicago office but will be required to visit Crate Northbrook Location 1x per week/1x every other week. Manage the day to day production schedule with external vendors and email team including the development, testing and execution of email campaigns for promotional and targeted email communications for US and Canada email programs Collaborate with program managers (Gift Registry, Crate and Barrel Credit Card, Design Trade Program and others) to develop segmented communications and drive program engagement Stay up to date on email best practices and research the competitive landscape to identify new opportunities Collaborate with email marketing team on developing presentations and communicating email strategies and performance with other teams across the organization. Assist in strategic thinking and test plan development to optimize email channel performance Support the marketing team with reporting for weekly/monthly/ad hoc channel/campaign reporting as well as deep dives into customer segmentation and email channel trends. Assist with the management of email messaging calendar and schedule adjustments Assist Customer Service, Store Operations and IT teams with email related questions for addressing customer communication issues and troubleshooting email programs Required Skills Strong problem solving skills, organizational and analytical skills Ability to multi-task in a fast paced environment Detail oriented Strong project and time management skills Strong interpersonal and strong communication skills Team player with demonstrated ability to work effectively with multiple cross-functional groups 1-3 year of hands on experience in developing digital marketing campaigns Proficient with MS Office Suite (Word, Excel, Powerpoint) Experience using ESP tools, such as ExactTarget/Salesforce Marketing Cloud (preferred), Responsys, Silverpop or CheetahMail - is a plus Bachelors Degree in related field required The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.



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