Credit & Collections Manager job in San Diego, CA| Recruit Arrow
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Credit & Collections Manager
Location : California, San Diego
Refer job # LNJX339314
Job Responsibilities and Requirements: Key Duties & Responsibilities: Credit and Collections Management: Provide leadership and guidance to our collections team Analyze and evaluate customer credit risk in assigning payment terms Research and respond to customer questions regarding invoices, billing, credits, payments or other issues Review accounts to be turned over to an outside collections agency, and review and monitor the collection efforts of the third party collectors Efficiently manage large accounts and problem accounts Identify and communicate to senior management collection exposures and issues Proactively manage cash collection targets and provide appropriate reporting to internal management on progress to complete Create KPI and report against them, including collections activities, cash collection metrics, DSOs, internal case management SLAs, etc Process improvement and internal controls: Benchmark current internal processes against best in class and lead team to improve performance Develop performance targets, monitor performance against those targets, and implement process improvement initiatives Optimize cash collection, portfolio management, and credit management by ensuring accurate collections processes and reporting Maintain or develop written collection credit approval policies and procedures Drive process improvement initiatives for development, enhancement, and effective utilization of collection systems Build and lead a high performing team Other duties as assigned Education, Experience & Qualifications: Minimum of 5-7 years of credit and collection experience Minimum of 3-5 years managing a credit & collections team Proficiency in MS Office Suite required; proficiency in NetSuite ERP preferable. Knowledge of and experience with SOX 404 preferred BA/BS in Accounting or Finance preferred.
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