Senior Applications Support Manager job in New York City, NY| Recruit Arrow
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Senior Applications Support Manager
Location : New York, New York City
Refer job # URYS339301
Job Responsibilities and Requirements: The successful candidate will be responsible for supporting Citi s suite of Equities Risk Management Applications for the Delta 1 and Derivatives business. The successful candidate is expected to be an SME in Equities Risk and Position Management Technology; with deep exposure to Derivative Risk Pricing and Profit and Loss calculation from an application support point of view. The role offers direct exposure to the Delta 1 & Derivatives trading desk and their product life cycles (including Cash Equities, Exchange Traded Options, OTCs, SWAPS, Custom Baskets, ETFs, Exotics, Structured Products and Fixed Income Products); the roles is located on the NY dealing floor at 390 Greenwich St. Facing off to the Desk heads and traders. The successful candidate will also be expected to work with our development and technical support teams to implement efficiencies such as automation of manual activities and reduce operational risk. The role presents an excellent opportunity for the successful candidate to join a growing business area; Delta 1 & Derivatives are central to Citi s Equities expansion plans. Functional Responsibilities: To provide direct application support to the Equities Delta 1 & Derivatives businesses based on the trading floor in New York. Provide Technical support for Equities Delta 1 & Derivatives risk management and pricing applications. To develop, maintain and enhance monitoring solutions, which will require scripting knowledge to create advanced monitoring solutions. To monitor and maintain platform stability during all business hours. Manage the relationship with development and infrastructure teams. Provide strategic direction and leadership for both NY and Mississauga teams Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team Required Skills/Background: Background of hands-on front office application support Background in supporting derivative securities Background of technical skills such as UNIX, SQL or scripting Strong verbal and written communication skills Ability to work under extreme pressure Required Qualifications: Essential Skills Application Support Experience 5-10 years experience working in a Equities front-office support environment. Hands experience of Equities Derivatives Understanding of problem management methodologies Knowledge/experience of problem management tools Experience using call/ticketing software Linux 5 years plus experience Shell scripting SQL 5 years plus experience Programming Languages Perl/scripting language and / or Java Personal: Ability to communicate well at all levels Strong organizational skills Self-motivating Ability to work in a team environment Ability to learn new skills quickly with little supervision Additional Skills (preferable) Microsoft Strong knowledge of Microsoft based operating systems Experience using/troubleshooting Office with emphasis on Word, Excel and PowerPoint PC Basic understanding of hardware setup and configuration Business Knowledge Knowledge and understanding of Equities Delta 1 trading business. Knowledge and understanding of Equities Derivatives trading business.
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