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JOB CENTER

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Associate Program Manager
Location : Florida, Tampa
Refer job # IGFP339293

Job Responsibilities and Requirements: Key responsibilities will include: Act as part of program team to support program activity, governance and reporting. Orchestrate and drive the successful & timely completion of program deliverables to achieve the business goals, including the identification and resolution of risks and issues which impact program delivery. Manage the regular reporting cycle process and reports; including the senior executive, Regulatory and Audit related requirements. Communicate with initiative stakeholders to ensure synchronization with the various activities and status. Manage review and approval process across stakeholders. Analyze documentation, data and metrics provided to identify risk, performance and quality issues and significant variances and trends and develop reports for senior management. Maintain the program documentation and compliance repositories. Manage Critical success criteria and progress. Be the program relationship manager to internal audit in support of validation and exams. Ad hoc- Develop and maintain metrics reporting and presentations as needed by senior management. Facilitate, coordinate, and arbitrate cross-functional macro level topics with key stakeholders (often including Senior Management). Employ program processes, procedures, methods, and standards for program delivery; leverage these across the O&T organization. In partnership with the Global Program Management Office (GPMO) managers, ensure that the collective activities of GPMO support the goal of reaching Citi's targets. Project Coordination similar to a business office supporting project teams. Requirements to include: Bachelor's Degree or equivalent experience required. Bachelor s in IT or Business highly preferred Professional experience in a large corporation, preferably in a business office or similar capacity Advanced MS Excel skills, including macros, pivot tables, Vlookup, etc. required Technical proficiencies in MS Word, and PowerPoint required Ability to drive success through ambiguity, resulting from high variable levels of data complexity Minimum 5 years experience in successfully managing / supporting complex projects through the full project lifecycle, from conception through rollout and ongoing support. At least 2 years experience applying a structured approach (methodology) to the successful management, tracking, planning, monitoring and reporting of concurrent, multiple financial services projects spanning broad geographies and organizations. Experience with enterprise program management tools. Excellent analytical, influencing, facilitation, partnering, structured organizational skills. Experience and ease in interfacing with Senior Management. Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task.



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