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Relationship Banker
Location : Massachusetts, Boston
Refer job # TBLV339101

Job Responsibilities and Requirements: Responsibilities Provide outstanding customer service and ensure sales and referral expectations are consistently met Engage and attend weekly partnership meetings and joint calls with Branch partners Source new customers through prospecting by making outbound phone calls, referrals from centers-of-influence, in-Branch activities as well as partners Acquire new customers and deepen relationships with existing customers utilizing the Explore process Identify opportunities to introduce customers to business partners when appropriate Responsible for growing the profitability, deepening relationships and retention within existing customer base through outbound initiatives, networking and in-person appointments Bachelors or Equivalent Experience A minimum of 1 year experience selling products and/or services in an incentive based environment A minimum of 1 year of customer service experience Identify specific knowledge, skills, and abilities necessary for satisfactory execution of the position s primary duties & responsibilities Ability to service and transition to appropriate business partners for execution Excellent consultative skills, client prospecting and development, customer retention and needs analysis skills Excellent verbal communication and influence skills Displays a credible, trustworthy, and professional image at all times Experience conducting consultative conversations in person and on the phone with proven close rates through a needs-based sales approach Strong financial and business acumen Strong organizational and time management skills Requires Series 6, 63, and Life and Health, to be obtained within the first 9 weeks of hire In compliance with the requirements outlined within the Compensation Requirements under the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014; Santander Bank will now perform a credit check as part of, and in addition to, the existing background check for all positions where one must perform job functions of a loan originator as defined by the LO Comp Rule.



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