Technical Support Specialist I job in Chicago, IL| Recruit Arrow
Recruit Arrow
Email Password
Forgot your password?
Welcome, Guest! New User?
Tell a Friend
Success Stories
From my very first contact with Recruit Arrow, through the application process, interviews, and my acceptance of the position, this service was an invaluable asset. My recruiter gave me insight into the company by sharing her own experiences and views.


Job Search

What


 job title, keywords

Where


 city, state, zip






JOB CENTER

Your Window to a World of Opportunities


Technical Support Specialist I
Location : Illinois, Chicago
Refer job # LUWZ338348
 
Job Responsibilities and Requirements: This position is responsible for providing basic desk side technical support (including answering user PC and software questions and providing resolution to issues), maintaining a log through data entry, and prioritizing questions into a call tracking system. Respond to telephone calls, email, and requests for technical support. Provide feedback to supervisor on unusual matters and suggest changes to existing products or services to better aide the end user. Rely on standard procedures to resolve questions and escalate more complex issues to more experienced tech support specialists. Document, track, and monitor the problem to ensure timely resolution. Develop competence by performing structured work assignments. Handle most basic requests with significant oversight from supervisor. Requirements High School Diploma or equivalent; Associates degree preferred Some familiarity with Intel-based computers running Windows; Ability to follow established trouble-shooting procedures; Good customer interaction and communication skills.
 
 
 
[Apply Now] [Email to a Colleague]

This particular job is currently not active. However, since our clients regularly share with us similar and other job openings, we strongly recommend that you submit your resume. We shall review your resume and get in touch with you as soon as a suitable vacancy comes up to further discuss your interest in exploring the opportunity.Assisting you is our highest priority.

Please be assured that none of your materials will be forwarded to any employer without your consent. Of course, all inquiries are kept strictly confidential.


Newsletter and Job Updates