eCommerce Strategic Initiatives Vice President job in Cleveland, OH| Recruit Arrow
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eCommerce Strategic Initiatives Vice President
Location : Ohio, Cleveland
Refer job # PXEI337907
Job Responsibilities and Requirements: This individual will be responsible for building a continuous improvement culture to enhance operational excellence within the function, and in the delivery of business value solutions to our stakeholders. He or she will ensure the function maintains high levels of customer satisfaction, stays abreast of current and emerging technologies, and identifies eCommerce solutions that are strategically important to the Bank and Treasury. Additionally, the eCommerce VP will participate and be expected to take leadership roles on various Bank and System committees as well as industry work groups that help establish the Cleveland Bank as a respected peer and leader within the System and industry. The Vice President of eCommerce Strategic Initiatives will lead and develop a diverse team comprised of 2 to 3 managers with overall accountability for 10 - 30 team members. Specific expectations are as follows: In close partnership with the U.S. Treasury and peers within the Bank, facilitates the development, implementation and completion of strategic goals and objectives for the functional area including priority setting and oversight of strategic projects, to ensure achievement of objectives. Leads transformational changes within the functional area in the delivery of innovative services and business solutions to key stakeholders. Creates an environment that rewards, recognizes, and implements innovative ideas that positively impact performance for the Treasury, Bank and the function. Enhances a continuous improvement culture to improve core business processes, services, and products. Prepares, presents and interprets reports for executive level briefings and to provide direction on strategies and tactics that result in business value. Influences U.S. Treasury and Bank technical direction through collaboration, and leading workgroups and initiatives across both the Treasury and Bank. Attracts, develops and retains a high caliber professional staff with diverse capabilities and backgrounds. Manages the career development and talent management program for staff and managers to develop successors, skill sets and talent pools for key roles. Promotes a strong control environment with appropriate security and risk management processes. Models the values of the Bank of accountability, excellence, inclusion, innovation, integrity, and service. CRITICAL BACKGROUND AND CAPABILITIES The successful candidate will be an experienced technology leader with broad and substantive knowledge of current technologies and how they can add business value. The successful candidate will also have a proven track record of effective collaboration with customers and dedication to outstanding customer service. Experience within the Federal Reserve System is preferred. Qualifications: The following demonstrated qualifications are requisite for the position. Bachelor s degree in Business Administration or related field of study. A minimum of 10 years of experience forming and leading strategic objectives with at least 5 years of management experience and 5 years of experience implementing eCommerce applications, including digital and mobile technologies. Comprehensive knowledge of the payments ecosystem and the value proposition brought by various participants. Experience in dealing with complex issues with a proven track record for delivering projects on time and within budget. Knowledge of information technology services and technology innovations, with an emphasis on how different technologies integrate and the business value they provide. Experience negotiating contracts for services and technologies. Knowledge in continuous improvement methodologies and programs (e.g., LEAN). Demonstrated ability to develop productive and collaborative relationships with senior level management, peers and other key stakeholders. Strong interpersonal skills and ability to work effectively with and build consensus among diverse constituents whose interests sometimes compete. Experience in managing and developing people, multiple projects, and programs effectively, while obtaining optimal outcomes. Experience in overseeing, managing and directing a complex business line, including responsibility for budgets, work plans, and various management and committee reports. Excellent written and oral communication skills. Highly motivated professional demonstrating sound judgment and integrity. To be considered for this role, candidates must be U.S. Citizens.
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