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Client Services Analyst
Location : Illinois, Chicago
Refer job # JXFB337868

Job Responsibilities and Requirements: Primary Responsibilities Guide client users on s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions Leverage s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to s customers that drive increased sales and improved marketing effectiveness Develop a deep understanding of data, solutions and services including their key differentiators versus legacy approaches and competing offerings Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts Key Skills Required Skilled at developing relationships with clients to become a trusted and value added business partner Excellent oral and written communication skills Strong presentation skills, particularly with customers or prospects present Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights Proven track record of delivering high-quality results in a timely manner CPG and Retailer knowledge, including knowledge of consumer and category insights Understanding of both syndicated and household panel data (Nielsen and/or IRI) Experience Required Bachelors or Masters Degree (preferred) with 2 years relevant experience Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles or experience as a service provider to these functions In addition, relevant software industry, Nielsen or IRI experience (consulting, product, sales support and/or service delivery function), is ideal Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, Dunnhumby) Experience as a power user of Microsoft Excel and Business Intelligence software such as Microstrategy, Tableau, QlikView, Spotfire or Business Objects.



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