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Business Operations Analyst
Location : Illinois, Chicago
Refer job # KKKK337826

Job Responsibilities and Requirements: The Business Operations Analyst position will develop and manage internal training programs and will work on projects that support general training needs of department. The role will require some knowledge of corporate training programs, excellent organizational skills, strong communications, and the ability to complete projects with only limited supervision. Principal Duties and Responsibilities Develops and Manages internal training classes Participates in and may lead projects of moderate complexity; Develops project plans, timelines and milestones for moderately complex to complex projects. Creates and provides focused and value added analysis, reports, documents and other correspondence to internal and external stakeholders. Creates, maintains, collects and distributes key materials such as project plans, tracking spreadsheets, metrics and/or documentation. Gathers and organizes information, derives sound analysis, conducts thorough and accurate work, supports findings and conclusions, makes recommendations, and follows-up, as appropriate Participates in control activities and process improvement initiatives. Prepares and presents both orally and in written form, conclusions and recommendations concerning moderately complex to complex matters to internal and external stakeholders. Builds relationships within the team, Department and Division; Develops relationships with internal and external stakeholders such as other Reserve Banks. Performs additional duties as assigned. Qualifications Business Operations Analyst Level Bachelor's degree or equivalent experience. Three plus years of direct work-related experience Knowledge & Skills Proficiency in Microsoft Office products Experience using SharePoint Some work experience in a corporate training program Intermediate to advanced analytical and problem solving skills Independent and critical thinking and decision making abilities as well as have solid written and oral communication abilities Ability to provide guidance and constructive feedback to less experienced staff Strong teamwork skills and the ability to build and work collaboratively within and across work teams Ability to manage time and projects effectively by adjusting quickly to new and different priorities Other Requirements.



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